Shopping Terms and Conditions

  1. VAT: All prices are exclusive of VAT at 17.5% and will be added to all invoices.
  2. All goods are sold as described and for the purpose intended.  No returns will be accepted for goods wrongly ordered unless authorised and must be returned at your own expense. Returns will be refunded the cost of the goods less a 10% handling charge for packaging provided they are in original packaging and fit for resale also less our cost of shipping.
  3. We cannot accept responsibility or return of goods incorrectly wired or connected to a power supply. Please always consult a qualified Electrician if in any doubt.
  4. Delivery charges: FREE Delivery for Mainland UK Parcels (Orders under £50 excluding vat, will be charged £4.99 + vat). Orders over 25kg may incur an extra charge. 
  5. Delivery: Charges extra for Northern Ireland, Southern Ireland, Scottish Highlands, Scottish Isles, & Isle of Man. Channel Isles. 
  6. Deliveries: Unless excluded by you on the order, we will always require an authorised signature when delivering goods to you. Additional attempted deliveries will incur extra charges and a delay in delivery.
  7. Channel Isles - For all orders over £200 please telephone 01752 - 695200
  8. Whilst Tradesman Electrical Distributors will try to ensure that prices on our shopping site are accurate, we are not responsible for errors that may occur. If we discover any errors in the price of goods or on the invoice after delivery, we will notify you as soon as possible and give you the option to re-charge your order at the correct price or cancel the order.
  9. We reserve the right to charge extra for delivery if the wrong delivery option is selected on your original order.
  10. Incorrect Address Details: You will incur any additional costs for lost or re-delivered goods.
  11. If you wish to pay by Cheque please phone 01752 - 695200.
  12. Please ensure all orders are checked on receipt for shortages or damage. Claims have to be made within 48 hours of your delivery as recoreded by our carriers or claim will be refused.


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